If you're selling online, you've likely experimented with combinations of marketing tools:
- Managing social media
- Buying traffic ads or media placements
- Hosting online/offline events
- Partnering with bloggers or complementary brands
etc.
The internet is full of endless debates on conversions and "proven" customer retention tactics.
The truth? Even thriving brands don't have foolproof formulas.
Marketing, much like makeup, boosts visibility, but conversions are driven by either pricing or product appeal. As a result, marketing's impact on customer retention is indirect—sometimes as a pleasant bonus, sometimes just as background noise.